90ph FAQ

GCash and Maya deposits are typically credited to your 90ph account instantly or within a few minutes. Bank transfer deposits may take between 15 minutes and a few hours depending on your bank and the time of day. If your deposit has not reflected after 3 hours, please contact 90ph support with your transaction reference number and the amount deposited so our team can investigate promptly.

To withdraw from 90ph, log in to your account and navigate to the Cashier section, then select "Withdraw." Choose your preferred withdrawal method — GCash, Maya, or bank transfer — and enter the amount you wish to withdraw in Philippine Peso (₱). Withdrawals are processed to the same payment method used for your most recent deposit. Your KYC verification must be completed before your first withdrawal can be processed. Processing times vary: GCash and Maya withdrawals are typically completed within 1–4 hours; bank transfers may take 1–3 business days.

Yes. The minimum deposit on 90ph is ₱100. Maximum deposit limits vary depending on the payment method and your account verification level. GCash and Maya deposits are subject to the wallet limits set by those platforms. For higher deposit limits, completing full KYC verification is recommended. If you need specific information about limits for your account, contact 90ph support directly.

90ph does not charge fees on standard deposits or withdrawals. However, your bank or e-wallet provider (GCash, Maya) may apply their own transaction fees, which are outside 90ph's control. We recommend checking with your payment provider for their current fee schedule. Currency conversion fees may also apply if your account or payment method is denominated in a currency other than Philippine Peso.

Yes. All games on 90ph use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw, and game outcome is completely random and cannot be predicted or manipulated. Our RNG systems are regularly audited by independent third-party testing agencies. The Return to Player (RTP) percentages for each slot game are published in the game information panel. 90ph operates under PAGCOR regulations, which require fair gaming standards to be maintained at all times.

Dragon Fishing 2 is one of 90ph's most popular arcade-style games. To play, log in to your account and navigate to the Dragon Fishing 2 game page. Select your bet amount per shot, then aim and fire at fish swimming across the screen — each fish has a different point value and payout multiplier. The game is available on both desktop and mobile. No special download is required to play Dragon Fishing 2 in your browser, though the 90ph app offers the smoothest mobile experience.

Selected slot games on 90ph offer a demo or "fun play" mode that lets you try the game without wagering real money. This is a great way to learn the mechanics, bonus features, and paytable of a new slot before committing real Philippine Peso. Not all games have a demo mode — live casino games and fishing games like Dragon Fishing 2 require real-money play. Look for the "Demo" button on eligible game tiles in the 90ph lobby.

For Android, the 90ph app requires Android 6.0 or higher and at least 2GB of RAM for smooth performance. For iOS, the app requires iOS 12.0 or later. A stable internet connection — either mobile data (4G/LTE or 5G) or Wi-Fi — is recommended for the best gaming experience, especially for live casino games and Dragon Fishing 2. If you experience lag or crashes, try closing background apps and ensuring your device has sufficient free storage space.

If the 90ph app is crashing or not loading, try these steps in order: (1) Close the app completely and reopen it. (2) Check your internet connection — switch between Wi-Fi and mobile data to see if that resolves the issue. (3) Clear the app cache in your device settings. (4) Uninstall and reinstall the latest version of the app from the 90ph Download page. (5) Restart your device. If the problem persists after all these steps, contact 90ph support with your device model, operating system version, and a description of the issue.

Yes. 90ph strongly recommends enabling two-factor authentication (2FA) on your account. With 2FA active, logging in requires both your password and a one-time code sent to your registered mobile number. This means that even if someone obtains your password, they cannot access your account without your phone. To enable 2FA, go to Account Settings and select the Security tab. Follow the on-screen instructions to link your mobile number for OTP verification.

If you notice any suspicious activity — such as unrecognized logins, missing funds, or changes you didn't make — act immediately: (1) Change your password right away using the "Forgot Password" option if you can't log in. (2) Contact 90ph support to report the incident and request a temporary account freeze while the matter is investigated. (3) Check your registered email and phone for any unauthorized changes. Our security team treats these reports as the highest priority and will work quickly to secure your account and investigate any unauthorized transactions.

Log in to your 90ph account and go to Account Settings, then select the "Responsible Gaming" tab. Under "Deposit Limits," choose a daily, weekly, or monthly limit and enter your preferred maximum amount in Philippine Peso (₱). The limit takes effect immediately. If you wish to increase a limit, a mandatory 24-hour waiting period applies before the higher limit becomes active — this cooling-off period is designed to prevent impulsive decisions. For more details, visit our Responsible Gaming page.

Self-exclusion is available to any 90ph player who feels their gambling is becoming a problem. To request self-exclusion, contact the 90ph support team directly — this is handled by our team to ensure it is applied correctly and promptly. You can choose a fixed-term exclusion (minimum 6 months) or an indefinite exclusion. During the exclusion period, your account will be closed, all marketing communications will stop, and new account registrations using your identity will be blocked. Any remaining balance will be returned to you. Self-exclusion cannot be reversed during the agreed period. Visit our Responsible Gaming page for full details.

If you're concerned about your gambling habits, the most important step is to acknowledge it and reach out. 90ph's support team can help you activate self-exclusion, deposit limits, or a cooling-off period immediately. We also encourage you to speak with a trusted family member or friend, or seek professional counseling. Remember the PAGCOR-recommended reminder: "Gambling is addictive. Know when to stop." Your wellbeing is more important than any game. Visit our Responsible Gaming page for a full list of tools and guidance.